Memphis East Reservations

Dog Day Care

We have day care Monday-Saturday from 6:30am-7:00pm. We do not offer day care on Sundays or major holidays.
We do not require reservations for day care. However, we do reserve the right to turn away a day care client if we have met our capacity for the day. We must maintain a safe environment.
We also reserve the right to turn away a day care client if their vaccinations are not up to date. Please make sure your pup is always up to date before entering our facility.

Reservations are required for all boarding stays.
Check in and check out times are Monday-Saturday 630AM-7PM. Sunday check in is from 4-6PM ONLY and check out is 8-11AM and 4-7PM.
We book up quickly year-round. Please be courteous in cancelling any non-holiday reservations as soon as possible, so we can accommodate our waiting lists.
Deposits are typically not required for non-holiday stays, but, on an individual basis, they may be required if multiple last-minute cancellations or "no-shows" occur often. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
Deposits cannot be used as credit toward other services.
Payment for the balance of the full boarding stay will be collected at drop-off.
All pricing and policies are subject to change without notice.
Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.

Reservations are required for all boarding stays.
No check-ins on major holidays. Check out is from 8-11AM and 4-7PM.
A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
Holiday reservations require a deposit equal to 50% of the 3 night minimum cost at the time you make your boarding reservation.
If we do not have a deposit for your reservation within 7 days of your reservation check-in day, it will be cancelled.
7 days notice prior to check-in day for reservation cancellations for holidays is required to receive a full refund.
A holiday period is considered 3 days before and 3 days after the actual holiday.
Cancellations within the 7-day period prior to the holiday reservation start date and "no-shows" forfeit their entire deposit.
Payment for the balance of the full boarding stay will be collected at drop-off.
Deposits cannot be used as credit toward other services.
All pricing and policies are subject to change without notice.
Holidays and peak times may be subject to seasonal pricing of a $5 additional fee per night, per dog.

No package refunds after 30 days from date of purchase.
For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
Day Care packages expire one (1) year from purchase date and any days not used will be forfeited.
Dog Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
All pricing and policies are subject to change without notice.
Boarding package owners subject to the same policies concerning cancellations or no-shows.