Towson Reservations

• We welcome drop-offs anytime during our operating hours, but recommend arriving by 3pm to ensure your pup enjoys ample playtime before dinner and settling in for the night.
• Credit Card Policy: All boarding clients are required to provide a credit card on file prior to any reservation.
• Late Pick Up Policy: For the safety of our Camp Counselors and Campers, Camp will lock their doors at 7:00PM. If your dog has not been picked up prior to closing, we will board them for the night. Day Care charges will be converted to our overnight fee.
• Check-in Policy: To ensure your dog’s safety and comfort, please feed your dog at home no later than 4:00PM or drop off by 5:00PM if they need to eat dinner at Camp.
• Boarding Checkout Time: The checkout time for boarding is at 11:00am. If you’d like your pup to stay and play the rest of the day, we are happy to upgrade your stay for $20. This extended checkout fee is waived for all boarders who have a bath scheduled as part of their stay. 

Non-Holiday

• No deposit is required for non-holiday boarding reservations.
• All boarding reservations require a credit or debit card to be on file with your account.
• Payment for the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Holidays

• A 3-night minimum stay may be required at holidays to better accommodate all our furry guests.
• All boarding reservations require a credit or debit card to be on file with your account.
• We reserve the right to charge a 50% deposit at the time you make your holiday boarding reservation.
• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• 7 days' notice for holiday reservation cancellations is required to receive a full refund.
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
• Deposits cannot be used as credit toward other services.
• Payment for the balance of full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Dog Day Care Packages

• No package refunds after 14 days from date of purchase.

All pricing and policies are subject to change without notice.