LibertyReservation policies

Cancel A Reservation

If you need to cancel your reservation, please CLICK HERE to fill out a Contact Us form or Text us at (816) 792-2275. You will receive email confirmation that your reservation has been cancelled and if any charges or fees have been applied.

Dog Boarding: Non-Holiday

A credit card is required to be on file at the time of booking to confirm your boarding reservation and must remain valid during the entire boarding stay.
You may cancel your reservation up to 48 hours in advance of your check in date without incurring a late cancellation fee.
Cancellations that are less than 48 hours prior to the check-in date or no shows, will incur a late cancellation fee equal to a 1-night charge at the nightly rate for your reservation and will be charged to the credit card on file.
All pricing and policies are subject to change without notice.

Dog Boarding: Holidays

A credit card is required to be on file at the time of booking to confirm your boarding reservation and must remain valid during the entire boarding stay.
A holiday period is considered 2 days before and 2 days after the actual date of the holiday.
A 3-night minimum stay is required during holidays to better accommodate all our furry guests.
Please call camp if your reservation request is less than 3 nights. We may be able to accommodate you if we have cabins that are not occupied during the dates you are requesting.
Holiday reservations require a 2-night deposit. The amount charged will be based on the nightly rate for your reservation. The credit card on file will be charged once reservation has been confirmed and a cabin assigned. A receipt will be emailed to you.
If we are not able to charge the credit card on file within 3 days from the date your reservation was confirmed, your reservation may be cancelled.
7 days' notification is required to cancel your holiday reservation and receive a full refund.
Cancellations within the 7-day period prior to your check-in date or you are a no-show, will result in the entire deposit being forfeited.
Deposits cannot be used as credit toward other services.
All pricing and policies are subject to change without notice.

Dog Day Camp

Day Camp reservations can be made in advance by using our mobile app or website.
For same day reservations, please call, or text camp.
Walk-Ins are welcome. We recommend calling camp first, as we cannot guarantee day camp availability for walk-in customers.
If you need to cancel your day camp reservation, please call, or text camp by 10:00 AM. This will allow other campers to come in and enjoy a day of play.
All pricing and policies are subject to change without notice.

Packages: Day Camp / Boarding

No Refunds will be given on Day Camp or Boarding packages if any package days have been used or after 5 days from the date of purchase unless the dog has been dismissed from camp.
Day Camp and Boarding packages expire 12 months from the date of purchase. Unused days will be forfeited.
For package refunds requested within 5 days from date of purchase, the day camp days used will be charged at the current full or half-day day camp rate, depending on the type of package purchased.
All pricing and policies are subject to change without notice.

Check-In/Check-Out: Day Camp

Monday-Saturday – 6:30 AM-6:30 PM.
Sunday Day Camp hours are 7:00-10:00 AM & 3:00-6:00 PM.
Holiday hours for Day Camp are 8:00 AM-5:00 PM (holiday hours are in effect 3 days before and 3 days after the actual holiday).

Check-In/Check-Out: Boarding

Check-In:

Monday-Saturday – 6:30 AM-6:00 PM. (Prefer by 12:00 PM).
Sunday – 7:00-10:00 AM and 3:00-6:00 PM. (Prefer by 10:00 AM).
If checking in after 4:00 PM, please make sure your pup has been fed prior to coming in.

Check-Out:

Monday-Saturday - 8:00 AM – 11:00 AM.
Sunday - 7:00-10:00 AM

Extended Check-Out Upgrade:

If you’d like your pup to stay and play for the rest of the day, we are happy to extend your checkout time up to 6:30pm Monday through Saturday or 3:00-6:00pm on Sunday for a fee of $10 per dog with a maximum fee of $20.

PLEASE NOTE:

Multiple dog discount rates are based on all dogs being from the same family and staying in the same cabin.
Only one discount can be used and cannot be combined with any other discount.
401K-9 / Public Service and other discounts can only be used on full-price services.

Holidays 2024 (Holiday Period)

Thanksgiving – NOVEMBER 28 - (11/26/24 - 11/30/24)
Christmas – DECEMBER 25 - (12/23/24 – 12/27/24)
New Year’s – JANUARY 1 - (12/30/24 – 01/03/25)

Holidays 2025 (Holiday Period)

Spring Break – MARCH 24-28 - (03/22/25 - 03/30/25)
Easter – APRIL 20 - (04/18/25 – 04/22/25)
Memorial Day – MAY 26 - (05/24/25 – 05/28/25)
Independence Day – JULY 4 - (07/02/25 – 07/06/25)
Labor Day – SEPTEMBER 1 - (08/30/25 – 09/03/25)
Thanksgiving – NOVEMBER 27 - (11/25/25 – 11/29/25)
Christmas – DECEMBER 25 - (12/23/25 – 12/27/25)
New Year’s – JANUARY 1 - (12/30/25 – 01/03/26)

Seasonal Pricing Dates - 2024

Thanksgiving – 11/27-11/29
Christmas – 12/24-12/26
New Year’s – 12/31-01/02

Seasonal Pricing Dates - 2025

Spring Break – 03/22-03/30
Easter – 04/19-04/21
Memorial Day – 05/25-05/27
Independence Day – 07/03-07/05
Labor Day – 08/31-09/02
Thanksgiving – 11/26-11/28
Christmas – 12/24-12/26
New Year’s – 12/31-01/02