- 50% deposit of your entire reservation amount will be collected at the time you make your reservation.
- A reservation request is not a confirmed reservation until your deposit has been placed.
- If you cancel 48 hours prior to your boarding reservation, you will receive an account credit or full refund of your deposit.
- If you fail to check in or cancel your visit within the 48 hours prior to your boarding reservation, your deposit will be forfeited.
- Payment for the balance of the full boarding stay will be collected when you drop your dog off with us.
- A Two (2) night minimum stay is required over holidays. Refer to the Holiday Boarding Section here for the list of those holidays.
- We do not offer refunds or account credits for early pick-up
- All pricing and policies are subject to change without notice.
- Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.
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