Non-Holiday
- Deposits cannot be used as credit toward other services.
- Payment for the balance of the full boarding stay will be collected at drop-off.
- All pricing and policies are subject to change without notice.
- Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.
Holidays
- A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
- Holiday reservations require a $100 deposit at the time you make your boarding reservation.
- If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
- A holiday period is considered 3 days before and 3 days after the actual holiday.
- Cancellations within the 7-day period prior to the holiday reservation and “no-shows” forfeit their $100 deposit. 7 days' notice for reservation cancellations for holidays is required to receive a full refund.
- Deposits cannot be used as credit toward other services.
- All pricing and policies are subject to change without notice.
Dog Day Care Packages
- No package refunds after 30 days from date of purchase.
- Dog Day Care packages expire one (1) year from purchase date any days not used will be forfeited.
- All pricing and policies are subject to change without notice.
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