Camp Bow Wow®, the largest and leading doggy day care and boarding franchise, announces the appointment of Todd Houghton as the company's new Vice President of Operations. Houghton, formerly serving as the AVP of Operations for BrightStar Franchising, LLC, joins Camp Bow Wow with over 20 years of diversified franchise experience in the service sector and a proven track record of driving operational excellence.
In his new role at Camp Bow Wow, a $125+ million-dollar brand, Houghton will focus on enhancing the company's operational support structure for its high-growth franchise network. As the leader of operational initiatives, Houghton will implement new technologies and innovative processes to propel the company forward as the leader in the pet care industry.
"We're thrilled to welcome Todd to Camp Bow Wow, and are confident that his decades of experience in the franchise business will serve as an asset to optimize our operations support and drive franchise owner profitability," said Julie Turner, President of Camp Bow Wow. "With over 170 open Camps across the United States and Canada, Todd will be instrumental in amplifying our strategic and sustainable operations for Camp Bow Wow's continued growth."
"Joining the largest pet care franchise is an incredible opportunity. I'm excited to create an exceptional experience for our Franchise Owners and customers by establishing process-driven operations for the brand," said Houghton. "As a pet parent myself, I'mtruly passionate about the services we provide Campers across North America, and our commitment to ensuring all dogs lead healthy and happy lives."
In his previous position, Houghton oversaw field and corporate-owned operations, and was directly responsible for implementing efficient business processes and metrics-based financial management.