As the largest and leading doggy day care and boarding franchise, we're excited to announce 2018 was one of our strongest years of growth and innovation in company history upon the release of the Franchise Disclosure Document this month. With a 12% increase year-over-year in system-wide gross revenue1, the 125+ million-dollar brand2 opened 20 new locations in 2018 and closed the year with a grand total of 165 Camps. Kicking off 2019 on a high note, Camp Bow Wow has been recognized for the fourth consecutive year as #1 in the Pet Services category in Entrepreneur magazine's Franchise 500®, the world's first, best and most comprehensive franchise ranking.
As the largest pet care franchise with over 4 million dog visits in 2018, additional system performance highlights from 2018 include:
- Annual Camp owner discretionary income increased to $165,6943 and the top 25% average increased to $268,1954;
- Annual gross revenue per Camp reached $878,850 on average5, with $1,291,047 on average for the top 25% Camps6 and $2,248,724 as the system high7;
- Camp Bow Wow welcomed over 270,000 four-legged customers in 2018, a 9% increase in total customer count.
In conjunction with the high-growth of Camp Bow Wow's franchise network, the company cultivated technological innovation at the corporate level to meet the needs of the rapidly expanding business. In 2018, Camp Bow Wow launched their cutting-edge proprietary Data Dawg 2.0 software, the central application for franchise owners to manage operations. Designed to replace legacy software, the upgraded and responsive platform eased day-to-day business management for franchise owners nationwide. Additionally heightening the customer experience, Camp Bow Wow implemented a website redesign with forward-thinking layout, enhanced functionality and enriched content.
"At the core of Camp Bow Wow's significant growth in 2018 is the strong partnership between our corporate support team and franchise owners that allows us to reach new milestones together," said Camp Bow Wow President, Cail Morrison. "Between launching our uniquely tailored Data Dawg 2.0 software, doubling our year-over-year growth in openings, and expanding our services and presence nationwide, we're thrilled to celebrate great successes of the past year as we continue to push ourselves to grow bigger and better in 2019."
A further testament to the brand's achievements, Camp Bow Wow received the Gold Stevie® Award in "Marketing Campaign of the Year" for the company's dynamic #GiveAFetch campaign. Through a collaborative effort between the brand's corporate team and franchise network, the company's #GiveAFetch's campaign aimed to promote being a responsible pet parent while celebrating the special things dog owners do for their pets. As a result of the 2018 initiative, the company donated $40,000 to shelters and rescues across the country.
With Camps in 42 states and Canada, and continuing to expand nationwide, Camp Bow Wow touts 32% of their system as multi-unit owners who have invested in multiple franchised locations. Further, the company opened Camp Bow Wow Fair Oaks in September 2018 as the first-ever location attached to a VCA Hospital, which offers on-site veterinary services by appointment.
Building upon the immense success of 2018, Camp Bow Wow has propelled the company momentum into 2019:
- Recognized for the fourth consecutive year as #1 in the Pet Businesses Franchises category on Entrepreneur's Franchise 500 list, and newly ranked #193 among all franchises for its outstanding performance in areas including unit growth, financial strength and stability, and brand power;
- Named this month for a third year in a row on Entrepreneur's Best of the Best List;
- On track to meet the projected goal of reaching 20 new Camps in 2019, with 4 new Camps already opened this year.
Forecasting to reach more than 300 units in the next four years, Camp Bow Wow is at the helm of the pet care industry with their continued growth and significant successes that position the company as the leading player in the doggy day care and boarding sector.
For more information about Camp Bow Wow, to find a location near you, or to become a franchise owner, please visit campbowwowfranchise.com.
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